Pre-Sale

Receiving Clients’ Inquiry Email – Product Introduction – Customized Design Service – Offering Price Quote – Sample Approval – Sign Contract – Payment in Advance

(Remark: Kangweile has a team of 3 designers can provide quick solutions for your custom requirements. Please feel free to contact with us.)

Production & Shipping

Mass Production Material Preparing – Quality Control – Sending the Inspection Video / Report of Finished Products – Balance Payment – Booking & Shipping

After Sale

1. We offer 24h service hotline.
2. Please send us an email if you have any problems.
3. We will offer online support via skype,wechat, whatsapp and Facebook.
4. OEM / ODM / OBM service are acceptable.

Recall Policy:

Quality is our company’s culture. As a professional manufacturer, we know the importance of high quality. Therefore, Kangweile has established own quality laboratory and conducted salt spray experiments, constant temperature and humidity testing, switch button life testing, transportation vibration simulation testing, and carton drop testing, etc., and ensure that our products can meet customer expectations. Meanwhile, we establish a medical device recall management system, collect medical device safety related information, investigate and evaluate possible defective products, and recall seriously defective products.